One of my earliest mentors had a saying that's stuck with me for decades: "Management isn't bean-counting, but you'd better *#$@ing know where your beans are."
This gets to the heart of a problem I see plaguing project management. We spend so much time on the mechanics of project management - tracking tasks, updating schedules, maintaining burn-down charts, writing status reports - that we forget what project management actually is: taking actions today to make the future better than it would otherwise be.
The Accountancy Trap(pings)
Don't get me wrong - tracking, measuring, and reporting are important. You need to know where you are, understand your progress, communicate status and maintain visibility. But these are tools to enable management, not management itself.
Too often I see project managers who
Spend hours perfecting Gantt charts instead of removing team blockers
Focus on tracking every task rather than identifying critical problems
Get caught up in status reporting instead of strategic planning
Focus on adding more measurements but either don’t take action based on them, or take so little action the measurements cost more than they save
Real Project Management
True project management is about action and impact:
Spotting problems before they become critical
Making decisions that shape the future
Removing obstacles for your team
Taking calculated risks
Building capability for tomorrow
The Information You Actually Need
Every piece of project tracking should tell you one of four things:
1. Where we are now
2. Where we'll likely be if we don't change anything
3. What other futures might be possible
4. What the likely results of our actions will be
If it doesn't serve one of these purposes, it's probably waste. Stop it! To tackle the question of what you actually need, look from both sides:
1. Accountancy: For every tracking mechanism you have, ask:
What decisions does this inform?
What actions does this enable - and how and when will I decide when to take action?
Can we get this information more simply?
2. Management: Stop worrying about the perfect information, and spend your time on:
Understanding implications
Exploring options
Taking action
Removing obstacles
Only when you really can’t do one of these, ask what’s the simplest to get, easiest to understand set of information to allow me to make this decision well?
A Note on Team Engagement
Here's a “secret”: Teams don't hate project management - they hate pointless bean-counting. When your team sees tracking enabling better decisions rather than just monitoring their work, they become partners in gathering good information instead of reluctant participants in bureaucracy.
The Bottom Line
Yes, you need to know where your beans are. But counting them over and over won't make them grow. Real project management is about using that knowledge to make things better. Everything else is just bookkeeping.
Yeah - I recognise that. Pragmatically sometimes you're a cog and you don't get much choice. That said, I think that when we're acting as project managers, it's a critical part of our job to advocate for change for good here (or with more nuance, to understand what the needs are further up the chain as well as ours and our teams and suggest improvements that work better). I think we often have more power than we think here. As a PM you'll frequently have more standing in this space than your team and if you suggest improvements to imposed process that make everyone's lives easier without losing value, then you're often pushing at an open door.
I think this is good advice, but often the project manager doesn't get to choose how they track and report the project - the metrics and quantity of reporting is imposed upon them from a great height!